This website is owned and operated by MyTenant.ie Limited (“we”, “us”, “our”, and “ourselves”) . For the purposes of the Data Protection Acts 1998 and 2003, the data controller is MyTenant.ie.
Access to this web site is conditional upon your acceptance of and compliance with the terms, conditions, notices and disclaimers contained in this document (known as “Terms of Use”). Your use of, and/or access to, the site constitutes your agreement to the Terms of Use.
MyTenant.ie is not a credit score/referencing agency and does not seek, obtain, research, provide information on or any store data on any credit ratings, credit history, credit scoring systems or county court judgements.
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About MyTenant.ie
Please read the following information carefully. MyTenant.ie does not:
- provide any identifiable ‘Personal Data’ about tenants
- store data on a scoring / automated system
- store or provide credit scoring services about tenants
- store information such as county court judgements, etc.
- give / sell / rent any of the information submitted by our Business Members to non-members
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Tenancy Reference Data
Tenancy Reference data may only be submitted by ‘Business Members’ who are:
- Landlords,
- Letting Agents,
- Letting Agencies,
- Property Management Companies, and
- other authorised agents acting on behalf of Landlords.
The MyTenant.ie Tenancy Reference Data Matching Service can only be accessed by registered ‘Business Members’.
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Business Membership
‘Business Members’ are herein defined as persons or business entities who have registered as Business Members with MyTenant.ie and where they have satisfied the proof of Business Identification or if individual Landlords, proof of identification and proof of residence/business address as may be required by MyTenant.ie. Only ‘Business Members’ have access to the MyTenant.ie Tenancy Reference Data Matching Services.
During the period of membership such ‘Business Members’ have exclusive access to MyTenant.ie Tenancy Reference Data by means of our Tenancy Reference Data Matching Service, with the facility to conduct up to 100 individual searches per month.
Additional searches above this figure can be provided, wherein each search related to one specific address will result in a search charge, such charge to be specified by MyTenant.ie, payable only where a record is found as being held by MyTenant.ie. Where MyTenant.ie do not hold any Tenancy Reference Data for the address specified by the Business Member, no search charge will apply and the search fee paid will be refunded to the member within 7 working days.
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Business Members
Tenancy Reference Data submitted by ‘Business Members’ will be reviewed and the identity of the Business Member authenticated using the information provided as part of the Business Membership application process, where such information can be confirmed to the best of the ability of MyTenant.ie.
Tenancy Reference Data submitted by a ‘Business Member’ will not be added to the MyTenant.ie Tenancy Reference Data records until the identity of the Business Member has been accepted by MyTenant.ie.
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Business Members – Requesting Tenancy Reference Data
Business Members, whose membership is currently active may request use of our Tenancy Reference Data Matching Service for regarding Tenancy Data as may be held by MyTenant.ie. Each request will result in MyTenant.ie undertaking a search of its records of Tenancy Reference Data records.
Each currently active Business Member can request up to 100 searches per month using our Tenancy Reference Data Matching Services during their membership. Each search request, even where MyTenant.ie do not hold any Tenancy Data for the Tenancy period, will be counted as a ‘search’ and will reduce the number of searches available to the member as part of their membership.
For ‘Business Members’ a ‘normal’ search (outside of the 100 free searches) of MyTenant.ie Tenancy Reference Data, related to one Tenancy period, will result in a search charge, such charge to be specified by MyTenant.ie, payable only where a Tenancy Reference Data Match occurs. Where MyTenant.ie does not hold any Tenancy Data for the Tenancy period, no search charge will apply and the search fee paid will be refunded to the member within 7 working days.
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Business Members – Search Results
Where a Business Member has requested use of our Tenancy Reference Data Matching Service, and a match occurs, a copy of the matching Tenancy Reference Data will be forwarded to the Business Member by e-mail, at the e-mail address on file for the member, within 24-48 hours of completion of the search.
Tenancy Reference Data will not contain any ‘personal data’ which can identify a particular or specific individual, i.e. name, date of birth, nationality, race or ethnic origin, religion, sexuality, marital status, medical history/conditions, employer, national insurance number or current/previous address.
Tenancy Reference Data will not contain the name or contact details for a landlord or landlords agent who provided the Tenancy Reference Data unless those persons/businesses have given MyTenant.ie direct and overt consent to provide this information as part of any Tenancy Reference Data which can be provided to a third-party.
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Business Members – Submitting Tenancy Reference Data
In submitting Tenancy Reference Data to MyTenant.ie through the MyTenant.ie website, by e-mail or any other method (collectively, “Submissions”), Business Members grant MyTenant.ie a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:
- use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised, for any purpose; and
- sell, rent, loan or make use of such submission in return for monies or other form of remuneration or benefit, financial or otherwise, without any right or legal recourse to seek to claim any monies, income, benefit or value for such Tenancy Reference Data from MyTenant.ie to MyTenant.ie Business Members only; and
- use the Business Members name submitted in connection with such Submission – only where the Business Member has expressed their direct consent for this to occur. Business Members further grant MyTenant.ie the right to pursue at law any person or entity that violates their or MyTenant.ie’s rights in the Submissions by a breach of this Agreement. Business Members acknowledge and agree that Submissions are non-confidential and non-proprietary.
Business Members agree that they are solely responsible for, and assume all liability regarding,
- the information and content they contribute to MyTenant.ie by means of any Tenancy Reference Data they provide or have provided on their behalf by any other party; and
- the information and content they submit, transmit, publish, or otherwise make available (hereinafter “Submission”) to MyTenant.ie and its Tenancy Reference Data records.
Business Members agree that they will not provide inaccurate, misleading or false information to MyTenant.ie. If information provided to MyTenant.ie subsequently becomes inaccurate, misleading or false, Business Members agree that they will promptly notify MyTenant.ie of such change.
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Business Members – Identification
Persons or business entities seeking to obtain ‘Business Membership’ with MyTenant.ie will be required to provide suitable and appropriate proof of identification and residence/business address, as determined by MyTenant.ie including any proof of business registration with Companies Registration Office and registration, as a Data Controller or Data Processor with the Data Protection Commissioner, with the Residential Tenancies Board (RTB) or the Property Services Regulatory Authority (PSRA) or any other agency or body as MyTenant.ie may identify.
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Data Protection
In accordance with the Data Protection Acts 1998 and 2003, Tenancy Reference Data held by MyTenant.ie does not constitute ‘Personal Data’ and as such, is not subject to said acts – as confirmed by the Data Protection Commissioner.
However, MyTenant.ie takes its responsibility regarding the obtaining, processing, management and use of all forms of ‘data’ in it possession seriously.
In keeping with the underlying guiding ‘good practice’ principles of Data Protection, MyTenant.ie treats all Tenancy Reference Data it holds as subject to the disclosure/right of access as applies to ‘Personal Data’ for the purpose of Subject Access Requests (SAR’s).
MyTenant.ie is not a credit score/referencing agency and does not seek, obtain, research, provide information on or any store data on any credit ratings, credit history, credit scoring systems or county court judgements.
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Business Members – Right of Amendment and Correction
Business members have the right to seek to alter, amend, correct or update any Tenancy Reference Data submitted to MyTenant.ie. Any request to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie must be submitted to MyTenant.ie by e-mail. Any applications to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie by post, telephone or in person will not be accepted by MyTenant.ie.
MyTenant.ie retains the right to seek appropriate confirmation of the identity of the person/business seeking to alter, amend, correct or update any Tenancy Reference data held by MyTenant.ie as is seen fit and appropriate by MyTenant.ie.
Where a Business Member has requested that MyTenant.ie alter, amend, correct or update any Tenancy Reference Data, and such request is accepted and approved by MyTenant.ie, the Tenancy Reference data will be ‘updated’ within 30 days and confirmation of such ‘update’ will be forwarded to the Business Member by e-mail or at any confirmed postal address provided by the Business Member.
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Right of Content Removal or Alteration
MyTenant.ie reserves the right to remove any such information or material that in its sole opinion violates, or may violate,
- any applicable law;
- either the letter or spirit of the MyTenant.ie operational policies or practices;
- upon the request of any third party where deemed appropriate;
- or where such data is in breach of Data Protection Act or where the Data Protection Commissioner or any court has requested or ordered that such data be altered or removed.
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Altering or Amending Tenancy Reference Data
MyTenant.ie is unable to alter, amend or remove any Tenancy Reference Data without the explicit permission and consent of the Landlord, Letting Agent, Letting Agency, Property Management Company or other authorised agents acting on behalf of a Landlord (Business Members) who submitted the original Tenancy Reference Data.
MyTenant.ie will alter or amend, or remove, Tenancy Reference Data where such information is in breach of Data Protection Acts or where the Data Protection Commissioner or any court has requested or ordered that such data be altered or removed.
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Right of Amendment and Correction – Data Subject
Persons, herein described as ‘Data Subjects’, have the right to seek to alter, amend, correct or update any Tenancy Reference Data held or managed by MyTenant.ie, only where such request is compatible with rights of an individual as conferred under Data Protection Legislation.
Any request to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie must be submitted to MyTenant.ie by e-mail primarily, or by post, at our registered address listed on this website. Applications to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie by telephone or in person will not be accepted by MyTenant.ie.
MyTenant.ie retains the right to seek appropriate confirmation of the identity of the person seeking to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie as is seen fit and appropriate by MyTenant.ie.
Data Subjects can seek to exercise a ‘Right of Amendment and Correction’ to alter, amend, correct or update any Tenancy Reference Data held by MyTenant.ie, only where such request is compatible with rights of an individual as conferred under Data Protection Legislation.
Please see our FAQ’s for Business Members for more information.
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Personal Opinion
Tenancy Reference Data held by MyTenant.ie, and made available to Business Members, may not be inaccurate if it faithfully represents someone’s opinion about a Tenancy period. In these circumstances, the Tenancy Reference Data would not need to be “corrected”, but the MyTenant.ie may add a note stating that the Data Subject disagrees with the opinion. Please see our FAQ’s for Business Members for more information.
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Conditions for Processing – ‘Legitimate Interests’
Data we process is done so in accordance with the Data Protection Acts, Section 2A(1)(d), in that:
‘the processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party or parties to whom the data are disclosed, except where the processing is unwarranted in any particular case by reason of prejudice to the fundamental rights and freedoms or legitimate interests of the data subject.’.
In this instance, the ‘Legitimate Interest’s’ condition provides grounds to process personal data in a situation where an organisation needs to do so for the purpose of its own legitimate interests or the legitimate interests of the third party that the information is disclosed to. In this instance, MyTenant.ie is satisfied the processing of the data submitted, identified as a Tenancy Reference Data, complies with this definition and does the processing of such does not prejudice the rights and freedoms or legitimate interests of the individual who the data may relate to is being processed.
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Business Membership Fees / Billing
Where use of the Tenancy Reference Data service offered by MyTenant.ie exceeds the free usage quota, and only where such has been agreed between the Business Member and MyTenant.ie, additional charges may apply only with the prior written approval of the Business Member.
MyTenant.ie uses an automated payment processing system and only accepts credit card payments at this time. Business Members exceeding the free quota of Tenancy Reference Data searches are required to maintain valid credit card information on file with MyTenant.ie for the processing of any applicable service fees. At its sole discretion, MyTenant.ie may use credit card issuer-approved services to acquire updated payment information for the purpose of processing outstanding payments that are on Business Members accounts.
Billing inquiries and disputes should be brought to the attention of MyTenant.ie within 30 days of any the invoice date. Failure to do so will be deemed to be an admission that the invoice and charges are accurate.
If any chargeback or charge dispute notices are received for your account, services provided to you may be immediately suspended pending investigation, and you will be subject to chargeback service charges. Where applicable, MyTenant.ie reserves the right to put your Business Membership into “ Hold” status and deny any activity for that membership until the chargeback or dispute issue has been resolved.
Business Memberships will be suspended if fees are not paid within 72 hours of the due date. Accounts suspended in this manner can be re-activated upon payment of the Account Reactivation Fee.
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TradeMarks and Copyright
All trade marks and copyrighted materials displayed on this website are trademarks and copyright of their respective owners. Nothing contained on this website should be construed as the granting any license or right of use of any trademark or copyrighted material displayed on this website by MyTenant.ie or any other parties without the express written permission of the trade mark or copyright owner.
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Links
The Site may contain hyper-links and other pointers to Internet websites operated by third parties. These linked websites are not under the control of the MyTenant.ie website, and MyTenant.ie is not responsible for the contents of any linked website or any hyper-link contained in a linked website. This website provides these hyper-links to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by www.MyTenant.ie.
The inclusion of links to third party websites does not suggest or imply any endorsement by those websites, or their respective owners, for the MyTenant.ie website or for any information or services provided by MyTenant.ie or through the MyTenant.ie website.
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Indemnification
Business Members agree to defend and indemnify MyTenant.ie and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of any Tenancy Reference Data submitted to MyTenant.ie, and to the referral to, reliance on or further use of any Tenancy Reference Data obtained through MyTenant.ie by any third party.
Neither MyTenant.ie nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website, or through any Tenancy Reference Data, offered or supplied, or Tenancy Reference Data Matching Service offered by MyTenant.ie, is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website, and any Tenancy Reference Data or Tenancy Reference Data Matching Service provided, meet your specific requirements.
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Limitation of Liability
Under no circumstances (including but not limited to any act or omission on the part of MyTenant.ie) will MyTenant.ie be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the Site or any Content. Visitors release and hold harmless MyTenant.ie, their respective parents, subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with any content on the MyTenant.ie website. You expressly acknowledge and agree that you release and hold harmless MyTenant.ie, their respective parents, subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with MyTenant.ie website.
The MyTenant.ie website is not and shall not be held responsible for any incorrect and/or inaccurate information, whether caused by information submitted by users, business members, non-members, website users and/or by any of the equipment and/or programming associated with and/or used in MyTenant.ie or by any technical or human error which may occur in the processing of information or content on MyTenant.ie or otherwise.
MyTenant.ie is not and shall not be held responsible for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft and/or destruction and/or unauthorised access to, and/or alteration of, content. MyTenant.ie is not and shall not be held responsible for any problems and/or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of e-mail and/or participants on account of technical problems and/or traffic congestion on the Internet and/or at any website or combination thereof, including injury or damage to any user/visitor or to any other person’s computer related to and/or resulting from visiting or accessing MyTenant.ie website.
If, for any reason, the MyTenant.ie website is not capable of being operated as planned, including by reason of infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, and/or any other causes beyond the control of MyTenant.ie which corrupt or affect the administration, security, fairness, integrity and/or proper conduct of the‘Excentum.co.uk’ website, the management of MyTenant.ie reserves the right at its sole discretion to cancel, terminate, modify and/or suspend the ‘Excentum.co.uk’ website or any elements that make-up the MyTenant.ie website.
In using this website you accept these limitations on liability without reservation.
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Website Availability
We will make all reasonable effort to ensure that the MyTenant.ie website is available 24 hours a day, seven days a week. However, electronic services are subject to interruption or breakdown. Therefore, access to our website is offered on an “as is” and “as available” basis only.
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Social Media
Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
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Jurisdiction and Governing Laws
This agreement will be governed by and construed in accordance with the laws of the Republic of Ireland. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement, which will continue in full force and effect. All rights not expressly granted herein are reserved.
If any court having the appropriate authority finds that any of these terms are not valid, this will not affect the validity of any of the other terms in this notice. If you or we fail to take advantage of any right we have under these terms, it does not mean you or we are giving up that right.
These terms will be governed by, and interpreted in line with, Irish law. You agree that the Irish courts will have full authority to settle any dispute that may arise out of or in connection with these terms.
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Credit Reference
To assist in combating fraud, we may share information with credit reference agencies so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
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Force Majeure
Neither MyTenant.ie, nor its respective parents, subsidiaries, affiliates, directors, officers, employees or agents shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of strikes, shortages, riots, insurrection, fires, flood, storm, explosions, acts of God, war, governmental action, labour conditions, earthquakes or any other cause, which is considered Force Majeure, which is beyond the reasonable control of such party.
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More Information
You can find out more information about Data Protection and your rights by visiting the website of the Data Protection Commissioner (DataProtection.ie).
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Revisions to these Terms of Use
These Terms of Use may change and be updated when required by law or at any time we deem necessary. We will post a notification of any alternations to these Terms of Use on the Website, but we encourage you to periodically refer to these Terms of Use to remain up to date. You may not assume that these Terms of Use remain the same and you agree to check our Terms of Use when using the MyTenant.ie website. Your continued use of this site always evidences your acceptance our Terms of Use and any modifications.
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Questions
If you have any questions concerning anything on this page, please Contact Us